Kelly Buck

Gary Sanders: How Not Leveraging Application Fees Could Be Costing You

Mark Hastings: Using Empathy As A Tool To Effective Billing Support

Mark Hastings is a highly skilled Customer Support Manager with a wealth of experience in...

Gary Sanders: Communication's Power in Utility Customer Engagement

Paul Hassell: Focusing on Utility Billing Users Long-Term Success

Paul Hasse brings a wealth of knowledge with project management into MuniBilling’s implementation...

Lindsey Hudock: Developing Powerful Products for Utility Billing Needs

Lindsey Hudock is a product manager with years of experience in managing software development. She...

Heidi Frazier: Tips for Working With An Outsourced Billing Team

Heidi Frazier is a dedicated Service Delivery Manager at MuniBilling, consistently delivering...

Gary Sanders: '22 Utility Staffing Survey Reveals Fascinating Insights

Utility industry expert Gary Sanders has partnered together with MuniBilling to help give readers...