Andy Thoman
This webinar focuses on MuniBilling's MuniServicePro app, a user-friendly, mobile service order management application designed to streamline workflows for utility and service management. Alicia Williams discusses common challenges in service order management, such as communication gaps, inefficient paper-based workflows, inaccurate information, and routing issues. MuniServicePro addresses these concerns with features like instant work order updates, real-time data syncing, and efficient route management through GIS mapping—all accessible via mobile devices, reducing equipment costs and improving service delivery.