Hannah Borders

5 Reasons Why ERPs Alone Are an Inefficient Choice for Utility Billing

14 minutes read

Have you ever tried to work on a project where you’ve had a tool that’s just “close enough” to get the job done, but not the right tool for the job?

Sure, you might be able to hammer a screw into a piece of wood with enough force and will power…But isn’t using a screwdriver so much more efficient and effective?

Maybe a Toyota Corolla could win the Indy 500, but wouldn’t a highly engineered Indy car be a better fit to get to victory lane?

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Five Surprising Benefits of Customer Self-Service

10 minutes read

Utility customers expect to solve billing issues with accessibility, flexibility, and ease.  

Many businesses make use of a self-service portal to empower their customers. Self-service portals allow your customers to adjust their accounts, update information, view usage, and pay bills at their own convenience, both in time and place.

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After Thousands of Demos, We’ve Discovered The 5 Most Common Utility Billing Systems Challenges

11 minutes read

Having the right utility billing system is crucial for your entity. Utility Billing systems directly affects your business process, backend infrastructure, operational efficiency, revenue, and - believe it or not - employee satisfaction.

But if you’re looking for a new system the task could be seriously daunting.

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How to Sell Utility Billing Upgrades to the Boss and the Board

13 minutes read

That’s it! You’ve made the choice on a Utility Billing Solution that feels right for your entity! What a load off!

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