13 minutes read
Have you ever turned your car on, late to an appointment or to work, and saw that check engine light come on?
You probably thought to yourself… “It’s okay…I’ll take care of it when I’m not in such a rush” … And then you’re on your way.
Only to completely forget about it until the next time you turn your car on and the cycle repeats......But inevitably what happens?
10 minutes read
Utility customers expect to solve billing issues with accessibility, flexibility, and ease.
Many businesses make use of a self-service portal to empower their customers. Self-service portals allow your customers to adjust their accounts, update information, view usage, and pay bills at their own convenience, both in time and place.
13 minutes read
That’s it! You’ve made the choice on a Utility Billing Solution that feels right for your entity! What a load off!
Now comes what could be the hard part…. selling it to the boss and the board.10 minutes read
As the utility billing support provider for our full-service customers in dozens of local utility providers, we've seen some things. Anything from the monotony of taking bill pay questions all the way to complex remote research for customers with negative or abnormal readings.
