Please email us at email@example.com or call us at 1-800-259-7020
That sounds horribly inefficient. There should be a better way, right?
Updates and upgrades will have to take place constantly in the background and be available instantaneously on login.
Excellent customer service and personalized experiences will be the cornerstone of every organization, public and private, in the next ten years.
Software cannot act alone in a silo anymore and still be expected to perform.
All of those "smart" devices will need to speak back to the platform handling your billing.