14 minutes read
One of the most anxiety-inducing aspects of setting up a new mission-critical software system is the transition between those two systems. There’s a lot that could go wrong, not to mention all of the questions of buyer’s remorse that go along with purchasing a new system.
14 minutes read
It's been ingrained in us that cheaper is better, but it’s also known that you get what you pay for. A more affordable price point may mean more headaches and heartache when figuring out the cost of your next Utility Billing System.
But how can you take everything in to uncover the entire story behind a system's quoted price? How do you compare apples to oranges?
12 minutes read
The saying goes "if something is not broke don't fix it," and it can be easy to associate that same mentality when it comes to your billing process. Relying on the “not broke yet” philosophy may prevent you from realizing the critical benefits of incremental improvements.
However, we want to let you know that it's okay to change a process that has always worked! Because sometimes, and usually this ends up being the case, there's a better way to execute on it that makes it easier on everyone.
9 minutes read
As is the nature of any business, sometimes unexpected fees pop up.
But do you ever wonder why you’re sometimes hit with that unexpected annual credit card fee out of nowhere? What is this fee, and why is it added to the bill?
14 minutes read
14 minutes read
29 minutes read
Have you ever experienced buyer’s remorse? You know that sinking feeling in the pit of your stomach that makes you question whether you made the right choice?
It’s a common feeling, especially when trying to analyze Utility Billing Software. Luckily, we have some tips on how to preemptively avoid buyer’s remorse… and it’s as easy as performing a simple calculation.
15 minutes read
4 minutes read
When your business decides to switch to a new utility billing software, the process can seem daunting. The good news is that with a little preparation, your implementation can be smooth and successful.
Here are a few tips:
5 minutes read
In the digital age, customers want to be able to do things electronically. In fact, 81% of customers attempt to take care of matters on their own before reaching out to a customer service rep.
This is especially true when it comes to their utility bills.
