Key Things to Know About Utility Billing Software

14 minutes read

Key Things to Know About Utility Billing Software

Managing water, sewer, electricity, gas, and trash across multiple properties can create significant administrative work for property managers. The right utility billing software can automate billing, simplify payments, improve reporting, and connect utility data with property management systems.

For multifamily property managers, the most important capabilities to look for include multi-utility billing, automated billing, eBilling, online...

How Utility Billing Software Simplifies Resident Utilities

8 minutes read

How Utility Billing Software Simplifies Resident Utilities

Managing resident utilities by hand eats up more of a property team's week than most leaders realize. Reading meters, calculating each resident's share, chasing payments, and answering billing questions add up to hours that could go toward residents and properties instead. Utility billing software removes most of that manual work by automating the steps between the meter and the resident's statement, which means faster...

Signs It's Time to Update: Sign #5 - New Employees Struggle to Learn the System

12 minutes read

Sign #5 - New Employees Struggle to Learn the System

Signs It's Time to Update: Sign #4 - Your Reporting Requires Too Much Manual Work

8 minutes read

Sign #4 - Your Reporting Requires Too Much Manual Work

Signs It's time to Update: Sign #3 - Your Integrations Require Custom Work

8 minutes read

Sign #3 - Your Integrations Require Custom Work

What Utility Managers Should Know About Billing Software

12 minutes read

What Utility Managers Should Know About Billing Software

Choosing the right utility billing software is about more than generating bills. For municipal utility managers, the right platform should make billing easier to manage, provide clear visibility into operations, simplify payments, and support the different utility services your organization delivers.

As utilities modernize, billing software increasingly serves as a central operational platform connecting customer accounts,...

Signs It's time to Update: Sign #2 - Your Staff Uses Spreadsheets to Fill the Gaps

6 minutes read

Sign #2: Your Staff Uses Spreadsheets to Fill the Gaps

What to Look for When Choosing a Utility Billing System

11 minutes read

What to Look for When Choosing a Utility Billing System

There are hundreds of utility billing systems on the market, and narrowing that down to one can feel paralyzing. If you're worried about picking the wrong one, you're in good company — most entities go through the same uncertainty.

Here's a practical guide to working through that decision without getting lost in vendor pitches.

1. Write Down Your Actual Requirements

Before you look at a single demo, get your requirements on paper. It's...

Utility Billing Glossary: 25 Terms Every Municipal Clerk Should Know

10 minutes read

Utility Billing Glossary: 25 Terms Every Municipal Clerk Should Know

Utility billing has a language all its own. Between rate structures, meter data, delinquency workflows, and the software that ties it together, a municipal clerk is expected to speak fluently across accounting, operations, and customer service—often without a formal handoff or training manual.

Signs It's time to Update: Sign #1 - Every Upgrade Is a Major Project

5 minutes read

Signs it's time to Update: Sign #1 - Every Upgrade Is a Major Project

Your billing software still works. Bills go out, payments come in, and your staff knows how to operate it.

MuniBilling Blog

Thought leadership from MuniBilling, the number one cloud-based utility billing software in the world.