How to Build a Business Case for Replacing Municipal Utility Billing Software Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.
5 Ways to Get Customers to Actually Use Their Utility Billing Portal Most customers already prefer self-service. Industry research consistently shows a majority of people try to resolve an issue on their own before ever calling support - and utility bills are no exception.
As utility regulations tighten and sustainability becomes a growing priority, property managers are facing new challenges in how they handle billing and usage data. Submetering is quickly replacing allocation methods like RUBS, offering greater accuracy, compliance, and cost savings. At the same tim...
