Need help?

Please email us at support@munibilling.com or call us at 1-800-259-7020

MuniBilling Blog: Utility Management

Signs It's Time to Update: Sign #10 - You're Afraid to Replace It

8 minutes read

Sign #10 - You're Afraid to Replace It

Read More

Signs It's Time to Update: Sign #8 - Your System Doesn't Proactively Identify Problems

17 minutes read

Sign #8 - Your System Doesn't Proactively Identify Problems

Read More

Signs It's Time to Update: Sign #9 - Your IT Team Spends Too Much Time Supporting Billing

19 minutes read

Sign #9 - Your IT Team Spends Too Much Time Supporting Billing

Read More

The Complete Guide to Utility Billing Software: Portals, Payments, Reporting & Multi-Utility Management

28 minutes read

The Complete Guide to Utility Billing Software: Portals, Payments, Reporting & Multi-Utility Management

Utility billing software helps municipal utilities manage the complete billing lifecycle from customer information and meter data to bill creation, payments, reporting, and customer self-service.

For utilities managing multiple services or relying on disconnected systems, modern utility billing software can also bring billing, payments, reporting, and customer communications into...

Read More

Signs It's Time to Update: Sign #7 - You Can't Easily Add New Technology

16 minutes read

Sign #7 - You Can't Easily Add New Technology

Read More

The Case for Budget Billing: How Level Pay Protects Your Winter Cash Flow

9 minutes read

The Case for Budget Billing: How Level Pay Protects Your Winter Cash Flow

Every utility knows the shape of the year. Revenue and receivables move with the weather — a quiet fall, a heavy winter, a scramble in spring to clean up the accounts that fell behind. Budget billing doesn't change how much energy or water your customers use. What it changes is when and how reliably the money comes in. For a utility, that's often worth more than the usage itself.

Here's why offering a...

Read More

Signs It's Time to Update: Sign #6 - Your Vendor's Technology Roadmap Is Falling Behind

14 minutes read

Sign #6 - Your Vendor's Technology Roadmap Is Falling Behind

Read More

Key Things to Know About Utility Billing Software

14 minutes read

Key Things to Know About Utility Billing Software

Managing water, sewer, electricity, gas, and trash across multiple properties can create significant administrative work for property managers. The right utility billing software can automate billing, simplify payments, improve reporting, and connect utility data with property management systems.

For multifamily property managers, the most important capabilities to look for include multi-utility billing, automated billing, eBilling, online...

Read More

How Utility Billing Software Simplifies Resident Utilities

8 minutes read

How Utility Billing Software Simplifies Resident Utilities

Managing resident utilities by hand eats up more of a property team's week than most leaders realize. Reading meters, calculating each resident's share, chasing payments, and answering billing questions add up to hours that could go toward residents and properties instead. Utility billing software removes most of that manual work by automating the steps between the meter and the resident's statement, which means faster...

Read More

Signs It's Time to Update: Sign #5 - New Employees Struggle to Learn the System

12 minutes read

Sign #5 - New Employees Struggle to Learn the System

Read More