Winter Changes the Rules: Running Collections When the Season Is Working Against You Collections is never simple, but in most of the year it at least runs on familiar terms: a bill goes past due, a reminder goes out, an arrangement gets made, and the escalation ladder is there if it's needed. Winter...
Best Utility Billing Software for Property Management: What to Compare
Streamlining RUBS with Utility Bill Data Processing In today’s property management landscape, balancing fairness, efficiency, and profitability is essential, especially when it comes to utility billing. One method continues to prove itself as both cost-effective and equitable: the Ratio Utility Bill...
Best Utility Billing Tools for Resident Self Service The best utility billing software for property management connects directly to your property management system, gives residents a self-service portal for eBilling and online payments, automates recurring billing work, and produces reports your tea...
Best Municipal Utility Payment Portals Compared The best customer self-service portal for a small municipal utility is one built into the billing system itself, so online utility payments post to the account instantly, the utility owns its customer data, and a two-person billing office can run it wi...
Best Service Work Order Apps for Small Cities For small cities, the best utility service work order app is one connected directly to the utility billing system, so a service request, the field work, and the customer account all stay in sync without re-entering data. MuniBilling's MuniServicePro fits...
Sign #10 - You're Afraid to Replace It
Sign #8 - Your System Doesn't Proactively Identify Problems
Sign #9 - Your IT Team Spends Too Much Time Supporting Billing
The Complete Guide to Utility Billing Software: Portals, Payments, Reporting & Multi-Utility Management Utility billing software helps municipal utilities manage the complete billing lifecycle, from customer information and meter data to bill creation, payments, reporting, and customer self-serv...
