Streamlining RUBS with Utility Bill Data Processing In today’s property management landscape, balancing fairness, efficiency, and profitability is essential, especially when it comes to utility billing. One method continues to prove itself as both cost-effective and equitable: the Ratio Utility Bill...
Best Utility Billing Tools for Resident Self Service The best utility billing software for property management connects directly to your property management system, gives residents a self-service portal for eBilling and online payments, automates recurring billing work, and produces reports your tea...
How to Build a Business Case for Replacing Municipal Utility Billing Software Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.
The Case for Budget Billing: How Level Pay Protects Your Winter Cash Flow Every utility knows the shape of the year. Revenue and receivables move with the weather — a quiet fall, a heavy winter, a scramble in spring to clean up the accounts that fell behind. Budget billing doesn't change how much en...
Key Things to Know About Utility Billing Software Managing water, sewer, electricity, gas, and trash across multiple properties can create significant administrative work for property managers. The right utility billing software can automate billing, simplify payments, improve reporting, and connect...
How Utility Billing Software Simplifies Resident Utilities Managing resident utilities by hand eats up more of a property team's week than most leaders realize. Reading meters, calculating each resident's share, chasing payments, and answering billing questions add up to hours that could go toward r...
What to Look for When Choosing a Utility Billing System There are hundreds of utility billing systems on the market, and narrowing that down to one can feel paralyzing. If you're worried about picking the wrong one, you're in good company — most entities go through the same uncertainty. Here's a pra...
Utility Billing Glossary: 25 Terms Every Municipal Clerk Should Know Utility billing has a language all its own. Between rate structures, meter data, delinquency workflows, and the software that ties it together, a municipal clerk is expected to speak fluently across accounting, operations, and cust...
5 Ways to Get Customers to Actually Use Their Utility Billing Portal Most customers already prefer self-service. Industry research consistently shows a majority of people try to resolve an issue on their own before ever calling support - and utility bills are no exception.
5 Lessons from Thousands of Utility Billing Support Calls Answering support calls for utility customers day in and day out teaches you things that don't show up in a product demo. Everything from routine bill-pay questions to complicated remote troubleshooting on abnormal meter readings eventually c...
