Larry Foster, President of MuniBilling, boasts 25 years of technology leadership, focusing on lifecycle management. He is committed to delivering an innovative Electronic Bill Payment & Presentment service for utility billing, ensuring ongoing support and efficiency in the utility and software industries.
Every Revolution Felt Gradual Until It Didn't Here's what you'll learn when you read this story: • The historical pattern that separates industry leaders from those forced to catch up. • Why AI represents more than another technology upgrade for utility billing. • What utility organizations should e...
Earning the Right to Automate Here's what you'll learn when you read this story: • Why AI success in utility billing depends more on operational maturity than on advanced technology deployment. • How leading utilities are using workflow mapping, cost analysis, and governance frameworks to prepare fo...
Built For The Revolution You Are Already In Here's what you'll learn when you read this story: • Explore how AI is transforming billing, customer service, collections, and field operations through a unified operational model. • Discover how AI-native utility billing platforms differ from legacy syst...
What Era Is Your Organization Actually In? Here's what you'll learn when you read this story: • Discover how to identify whether your organization is truly AI-native or simply layering AI onto legacy workflows. • Learn the difference between translation work and judgment work and why it matters for ...
Your Career Survived Four Revolutions Here's what you'll learn when you read this story: • See why the future of utility billing belongs to professionals who combine operational expertise with AI literacy. • Learn which skills become more valuable in AI-native operations—and why human judgment remai...
The Department That Feels It First Here's what you'll learn when you read this story: • See why successful AI adoption is not about deploying AI everywhere, but applying it where it creates the greatest impact. • Understand how AI-native operations are changing the roles of utility professionals acr...
The Fifth Industrial Revolution Here's what you'll learn when you read this story: • See why the Fifth Industrial Revolution is about more than automation, it's about changing how billing operations are designed. • Understand how utility billing evolved from manual ledgers to connected digital syste...
When AI Stops Assisting and Starts Acting Here's what you'll learn when you read this story: • How Agentic AI differs from traditional automation and generative AI by actively executing workflows. • Why governance, transparency, and operational controls are essential for successful AI-driven automat...
The AI That Has Been Here Longer Than You Think Here's what you'll learn when you read this story: • Discover where Traditional AI is already creating value across billing, collections, revenue assurance, and customer management. • Learn why predictive models alone are not enough without governance,...
The Analyst, The Creator, and the Worker Here's what you'll learn when you read this story: • Understand the difference between AI that analyzes, AI that creates, and AI that acts. • Learn how AI-native utility billing platforms combine multiple forms of intelligence into a unified workflow. • Disco...
