6 minutes read
Five years ago, cloud-based software felt like an open question for the public sector - something utilities were considering, not something they'd already adopted. Today it's simply the baseline. That shift happened faster than most predictions expected, which is a useful reminder any time we try to forecast where this industry goes next.
11 minutes read
Composable ERP is a modular approach to enterprise software. Instead of buying one all-in-one suite from a single vendor, an organization assembles a set of specialized, best-in-class components that connect systems and exchange data dynamically, securely, and at scale through a flexible API architecture. Each component can be added, upgraded, or swapped as needs change, without ripping out the whole system.
8 minutes read
Managing utility billing across apartment communities, condominiums, manufactured housing communities, and mixed-use properties involves far more than sending monthly invoices. Property managers collect meter data, allocate costs, sync resident information, process payments, answer billing questions, and generate financial reports, all while protecting the resident experience.
Without modern software, that work...
11 minutes read
If you've mailed a letter recently, you've probably noticed something familiar, like almost everything else, the cost of postage continues to rise.
What used to be a natural occurrence for me was sending birthday cards to friends and family on their special days, has slowly turned into an emoji-filled text message instead. With the recent announcement from the United States Postal...
12 minutes read
Here's what you'll learn when you read this story:
• Why having AI features is no longer enough and the architectural question utility leaders should be asking instead.
• How an AI Operations Layer can transform billing software from a system of record into a system that actively coordinates work across the organization.
• What separates AI-native utility platforms from legacy systems, and why that distinction will shape the future of...
