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MuniBilling Blog: Cloud

How to Build a Business Case for Replacing Municipal Utility Billing Software

9 minutes read

How to Build a Business Case for Replacing Municipal Utility Billing Software

Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.

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5 Ways to Get Customers to Actually Use Their Utility Billing Portal

6 minutes read

5 Ways to Get Customers to Actually Use Their Utility Billing Portal

Most customers already prefer self-service. Industry research consistently shows a majority of people try to resolve an issue on their own before ever calling support - and utility bills are no exception.

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Cyberattacks on Minnesota Water Utilities Are a Wake-Up Call for Every Utility

3 minutes read

Cyberattacks on Minnesota Water Utilities Are a Wake-Up Call for Every Utility

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