Streamlining RUBS with Utility Bill Data Processing In today’s property management landscape, balancing fairness, efficiency, and profitability is essential, especially when it comes to utility billing. One method continues to prove itself as both cost-effective and equitable: the Ratio Utility Bill...
Best Utility Billing Tools for Resident Self Service The best utility billing software for property management connects directly to your property management system, gives residents a self-service portal for eBilling and online payments, automates recurring billing work, and produces reports your tea...
How to Build a Business Case for Replacing Municipal Utility Billing Software Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.
How Utility Billing Software Simplifies Resident Utilities Managing resident utilities by hand eats up more of a property team's week than most leaders realize. Reading meters, calculating each resident's share, chasing payments, and answering billing questions add up to hours that could go toward r...
5 Ways to Get Customers to Actually Use Their Utility Billing Portal Most customers already prefer self-service. Industry research consistently shows a majority of people try to resolve an issue on their own before ever calling support - and utility bills are no exception.
R educe Move Billing Erro rs with Utility Software Move-in and move-out are where resident utility billing breaks most often. A resident is charged for days before they had keys, or a final bill misses the last few days of usage, or a unit sits vacant but still gets allocated a share of common-area ...
Check These First in Utility Billing Disputes A tenant billing dispute rarely means your numbers are wrong. More often, it means a small breakdown somewhere in the chain between the meter and the tenant's statement went unnoticed. For property managers, the fastest way to resolve a dispute and keep ...
The Hidden Cost of Paper Bills: Why Rising Postage Prices Should Have Utilities Rethinking Billing If you've mailed a letter recently, you've probably noticed something familiar, like almost everything else, the cost of postage continues to rise. What used to be a natural occurrence for me was sendi...
