Signs It's time to Update: Sign #1 - Every Upgrade Is a Major Project
Signs it's time to Update: Sign #1 - Every Upgrade Is a Major Project Your billing software still works. Bills go out, payments come in, and your staff knows how to operate it.
MuniBilling Blog: Software Risks
Cyberattacks on Minnesota Water Utilities Are a Wake-Up Call for Every Utility
Cyberattacks on Minnesota Water Utilities Are a Wake-Up Call for Every Utility
Strengthening Data Integrity in Utility Billing Systems
Data Integrity is the Hidden Backbone of Accurate Utility Billing Data integrity can be one of the most overlooked issues in utility billing, metering, and payment operations, yet it’s also one of the most costly. A single incorrect meter assignment, outdated address, or mismatched vendor file can t...
Beyond Convenience: Why Flexible Utility Billing Outpaces Bundled Solutions
Choosing a Utility Billing Platform That Keeps You Flexible When you invest in a new utility billing system, you’re not just choosing software, you’re defining how your organization will operate for years to come. Many billing solutions come bundled with other products, which can seem convenient at ...
Why Utility Autonomy Protects Municipalities from Vendor Lock-In
Why Utility Autonomy Protects Municipalities from Vendor Lock-In Vendor lock-in is a hidden risk many municipalities face when managing utility operations. At first, it may seem convenient to rely on a single vendor for both metering and billing. But over time, this dependence can limit flexibility,...
What to Consider When Your Software Provider is Acquired
Software Provider Acquisition: Key Risks To Watch For If your trusted utility billing software provider has just been acquired, it’s natural to feel concerned. Your system has been reliable, easy to use, and backed by strong customer support, but the new owner is a larger company with no direct expe...