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Douglas Strickland

Doug Strickland has more than 30 years of experience in business development and strategic partnerships with a focus on operational efficiency. He works with MuniBilling to support organizations in the utility billing sector, providing insight into process optimization and cost control. His career includes leadership roles with Yardi, AvidXchange, and FITECH, where he gained expertise in financial technology, accounts payable automation, and property management systems. Strickland’s background spans real estate services and technology solutions, giving him a broad understanding of how billing, automation, and infrastructure drive measurable results. He is a proven resource for organizations seeking to modernize operations, improve customer service, and create long-term business value.

Streamlining RUBS with Utility Bill Data Processing

Streamlining RUBS with Utility Bill Data Processing In today’s property management landscape, balancing fairness, efficiency, and profitability is essential, especially when it comes to utility billing. One method continues to prove itself as both cost-effective and equitable: the Ratio Utility Bill...

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Utility Billing Glossary: 25 Terms Every Municipal Clerk Should Know

Utility Billing Glossary: 25 Terms Every Municipal Clerk Should Know Utility billing has a language all its own. Between rate structures, meter data, delinquency workflows, and the software that ties it together, a municipal clerk is expected to speak fluently across accounting, operations, and cust...

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5 Common Utility Billing System Challenges

Is It Time to Replace Your Utility Billing Software? "If it ain't broke, don't fix it." We hear that constantly from utility entities. The software works. Changing it means retraining staff, migrating data, and disrupting processes that already function. Why bother?

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Is It Time to Replace Your Utility Billing Software?

Is It Time to Replace Your Utility Billing Software? "If it ain't broke, don't fix it." We hear that constantly from utility entities. The software works. Changing it means retraining staff, migrating data, and disrupting processes that already function. Why bother?

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Utility Billing Software: 4 Signs It's Time to Switch

Is It Time to Replace Your Utility Billing Software? "If it ain't broke, don't fix it." We hear that constantly from utility entities. The software works. Changing it means retraining staff, migrating data, and disrupting processes that already function. Why bother?

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