How to Build a Business Case for Replacing Municipal Utility Billing Software Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.
Key Things to Know About Utility Billing Software Managing water, sewer, electricity, gas, and trash across multiple properties can create significant administrative work for property managers. The right utility billing software can automate billing, simplify payments, improve reporting, and connect...
What to Look for When Choosing a Utility Billing System There are hundreds of utility billing systems on the market, and narrowing that down to one can feel paralyzing. If you're worried about picking the wrong one, you're in good company — most entities go through the same uncertainty. Here's a pra...
5 Ways to Get Customers to Actually Use Their Utility Billing Portal Most customers already prefer self-service. Industry research consistently shows a majority of people try to resolve an issue on their own before ever calling support - and utility bills are no exception.
