The Field That Finally Gets to Think Here's what you'll learn when you read this story: • Why customer service and field operations are among the first areas to benefit from AI-native utility billing. • Why field technicians, dispatchers, and customer service representatives are evolving into higher...
As utility regulations tighten and sustainability becomes a growing priority, property managers are facing new challenges in how they handle billing and usage data. Submetering is quickly replacing allocation methods like RUBS, offering greater accuracy, compliance, and cost savings. At the same tim...
Utility costs such as water, sewer, gas, electric, and trash are among the largest and least predictable operating expenses for multifamily property owners. How you allocate these expenses directly affects Net Operating Income (NOI), tenant relationships, and compliance. Get it wrong, and you risk f...
