How to Build a Business Case for Replacing Municipal Utility Billing Software Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.
Best Municipal Utility Payment Portals Compared The best customer self-service portal for a small municipal utility is one built into the billing system itself, so online utility payments post to the account instantly, the utility owns its customer data, and a two-person billing office can run it wi...
Best Service Work Order Apps for Small Cities For small cities, the best utility service work order app is one connected directly to the utility billing system, so a service request, the field work, and the customer account all stay in sync without re-entering data. MuniBilling's MuniServicePro fits...
What Utility Managers Should Know About Billing Software Choosing the right utility billing software is about more than generating bills. For municipal utility managers, the right platform should make billing easier to manage, provide clear visibility into operations, simplify payments, and support ...
