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MuniBilling Blog

Utility billing guides, best practices, and expert insights for municipal utilities and property managers, from billing and payments to field operations.

5 Reasons Why ERPs Alone Are an Inefficient Choice for Utility Billing

Have you ever tried to work on a project where you’ve had a tool that’s just “close enough” to get the job done, but not the right tool for the job? Sure, you might be able to hammer a screw into a piece of wood with enough force and will power…But isn’t using a screwdriver so much more efficient an...

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Five Surprising Benefits of Customer Self-Service

Utility customers expect to solve billing issues with accessibility, flexibility, and ease. Many businesses make use of a self-service portal to empower their customers. Self-service portals allow your customers to adjust their accounts, update information, view usage, and pay bills at their own con...

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How to Sell Utility Billing Upgrades to the Boss and the Board

That’s it! You’ve made the choice on a Utility Billing Solution that feels right for your entity! What a load off! Now comes what could be the hard part…. selling it to the boss and the board.

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