Need help?

Please email us at support@munibilling.com or call us at 1-800-259-7020

MuniBilling Blog: Labor Costs

Streamlining RUBS with Utility Bill Data Processing

Streamlining RUBS with Utility Bill Data Processing In today’s property management landscape, balancing fairness, efficiency, and profitability is essential, especially when it comes to utility billing. One method continues to prove itself as both cost-effective and equitable: the Ratio Utility Bill...

Read More

Best Utility Billing Tools for Resident Self Service

Best Utility Billing Tools for Resident Self Service The best utility billing software for property management connects directly to your property management system, gives residents a self-service portal for eBilling and online payments, automates recurring billing work, and produces reports your tea...

Read More

How to Build a Business Case for Replacing Municipal Utility Billing Software

How to Build a Business Case for Replacing Municipal Utility Billing Software Replacing municipal utility billing software is a significant investment. But continuing to rely on outdated technology, manual processes, and spreadsheets can also carry substantial costs.

Read More

Best Municipal Utility Payment Portals Compared

Best Municipal Utility Payment Portals Compared The best customer self-service portal for a small municipal utility is one built into the billing system itself, so online utility payments post to the account instantly, the utility owns its customer data, and a two-person billing office can run it wi...

Read More

Best Service Work Order Apps for Small Cities

Best Service Work Order Apps for Small Cities For small cities, the best utility service work order app is one connected directly to the utility billing system, so a service request, the field work, and the customer account all stay in sync without re-entering data. MuniBilling's MuniServicePro fits...

Read More

The Complete Guide to Utility Billing Software: Portals, Payments, Reporting & Multi-Utility Management

The Complete Guide to Utility Billing Software: Portals, Payments, Reporting & Multi-Utility Management Utility billing software helps municipal utilities manage the complete billing lifecycle, from customer information and meter data to bill creation, payments, reporting, and customer self-serv...

Read More

Key Things to Know About Utility Billing Software

Key Things to Know About Utility Billing Software Managing water, sewer, electricity, gas, and trash across multiple properties can create significant administrative work for property managers. The right utility billing software can automate billing, simplify payments, improve reporting, and connect...

Read More

How Utility Billing Software Simplifies Resident Utilities

How Utility Billing Software Simplifies Resident Utilities Managing resident utilities by hand eats up more of a property team's week than most leaders realize. Reading meters, calculating each resident's share, chasing payments, and answering billing questions add up to hours that could go toward r...

Read More

What Utility Managers Should Know About Billing Software

What Utility Managers Should Know About Billing Software Choosing the right utility billing software is about more than generating bills. For municipal utility managers, the right platform should make billing easier to manage, provide clear visibility into operations, simplify payments, and support ...

Read More

What to Look for When Choosing a Utility Billing System

What to Look for When Choosing a Utility Billing System There are hundreds of utility billing systems on the market, and narrowing that down to one can feel paralyzing. If you're worried about picking the wrong one, you're in good company — most entities go through the same uncertainty. Here's a pra...

Read More